Even though the hosting service offered by the different companies is nearly the same, each provider has got a personalized platform with its own tweaks and different ways to accomplish specific things. In situations like this, an exhaustive knowledge base would be amazingly helpful both for persons with little or no experience and for technically advanced individuals who will sooner or later learn how specific procedures are done, but will lose time in the process. The aim of such a knowledge base is to make the service fast and simple to use, sparing users time and effort. The result is more gratified customers, as they can easily find the information they are looking for, and a whole lot less work for the client support staff members, because usually the vast majority of the questions and difficulties that customers have got are already listed in the knowledge base. On the condition that the articles themselves are competently written and encompass more topics, you’ll be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages come with a comprehensive knowledge base where you can find info about all the difficulties that you may possibly chance upon and their resolutions. You can read how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but nevertheless you are unable to send email messages, for example. We have tried our utmost best to be as thorough as possible and to cover all the available options so as to save you time and to provide you with different solutions for every single problem. The knowledge base features informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, whilst if you want to see the full article collection, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the in-depth online documentation that we’ve prepared for you. The articles themselves include general info on our services, informative tutorials about the different features that you can use, together with troubleshooting instructions that can help you correct common problems that you could face. The topics that we have covered include practically everything, from easy things such as how to host a brand new domain in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you’re on, whereas the full article archive can be accessed through the all-encompassing Help section.