Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services in particular could VPS and dedicated server users benefit from?
If you obtain your own server, you'll have more independence on what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you've got access only to your own account, therefore you aren't able to install server-side software. Although this is not an issue for the majority of script-driven apps, there are several that have certain requirements and need certain software to be present on the hosting server either for some additional functions or for them to work at all. If you have practical experience, you will not have any difficulties to run the hosting server, but if you do not, you may simply not have the capabilities to handle everything and use the script apps which you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and assist you with any issues that you might face.
Installation and Troubleshooting in Dedicated Web Hosting
In the event that you need our upgrade for any reason, you could add it to your dedicated server with several clicks through the billing CP or if you will require some custom work on the machine the minute it is set up, you can obtain the upgrade during the signup procedure and inform us exactly what you need to be done, so everything shall be ready once your server is working. 60 minutes of custom work are included to your account each and every time you obtain the upgrade, so you can employ this service as frequently as you need. If some task needs less time to be completed, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will let you focus on creating and promoting your sites without wasting time on maintaining the dedicated web server or the software set up on it. You could employ it if you also use our Managed Services upgrade, but the 30 min it includes aren't sufficient to perform all tasks that you require.