A live chat is one of the many ways of communication supplied by some hosting providers as part of their support services. Depending on the company, the chat is used for pre-sales, billing and/or technical assistance. This method of communication is faster compared to a support ticket and it will make it much more unlikely to misunderstand or misspell something in comparison to a telephone call with a representative. In addition, when the problem that you have needs some time to be reviewed and resolved, you're able to do something different at the same time rather than just waiting, as you would have to do when you call. You can also take advantage of a live chat assistance service totally free as long as you have Internet access even if your web hosting provider is based in another country and they don't have a local phone number you can call.

Live Chat Support in Website Hosting

We provide a live chat assistance service for all of the Linux website hosting that we offer and we are able to assist you with almost everything in real time. In case you don't have an account with our company yet, we'll be able to provide you with more details about the packages so as to help you to get the most appropriate plan. In case you are an active client, we're able to help you with any billing or general issue along with with numerous common technical troubles, for instance an e-mail address setup in a desktop e-mail client. If you cannot call us for some reason or you're in a country where we do not have a local phone number, our live chat will be the best option to contact us. Needless to say, some troubles require longer time to investigate and test, which means that you'll have to open a support ticket to our technicians, still, we're able to save your time and help you with various troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is accessible to all of our prospective and current clients. In case you are looking for a new web hosting account, you're able to chat in real time to one of our representatives and obtain more info about our Linux semi-dedicated hosting in order to choose the optimal plan for your web sites. If you already own an account with us, we will be able to assist you in a timely manner with billing, general and first-level technicalmatters. Though in some cases you will have to open a ticket since there are things that cannot be resolved through a live chat, we will assist you with various basic tasks, like installing an email account in an e-mail client or redirecting one domain to another one. In this way, you'll benefit from prompt support and you will save many hours.