A 99.9% Server Uptime
We have built our website hosting system using dependable hardware components and significantly modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on all our physical servers in order to guarantee optimal protection and dependability. We’ve installed several DoS prevention devices combined with highly effective firewall software to make sure our network is invincible and safe.
Our Linux website hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is crucial that you also set up your own network architecture. That’s why we set up a custom–configured internal network in each one of our data centers. Based on top–class Juniper switches and routers, our internal network allows for strikingly fast data transmission rates and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, irrespective of which hosting package you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not delighted by our web hosting services, or if you consider them inadequate, or if you decide that you should use a Linux VPS hosting instead of a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you will keep total control over your domains even if you close your hosting account with us.
24/7 Technical Support
We have diligently chosen each individual member of our 24x7 support staff so that we can offer the very best client care service that you can possibly get. Each one of our support engineers has many years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Plus, they’re available to you 24/7 – you’ll be able to contact them whenever you want and they will reply to you as fast as possible.
Their average response time is well under 20 minutes, whilst with many other hosting distributors you need to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to in under sixty minutes.