1 hour ticket response
Our team of technicians is specialized in delivering rapid answers to each of your inquiries. We’ll examine your helpdesk ticket as soon as it’s been delivered and will get back to you with a solution within less than one hour after the helpdesk ticket submission. Actually, our average trouble ticket response time is twenty minutes.
An Exceptional Support Service
We have a team of web hosting support engineers who are prepared to respond to all your requests anytime you need assistance. Most of our tech support team members have many years of experience in the Linux website hosting arena, which suggests that you can always count on fast and accurate answers to your questions.
An Easy–to–Browse Help Center Section
Incorporated into the Web Control Panel is an intuitive Help Center, which includes different information sources. You can browse through a routinely updated knowledgebase featuring web hosting account management articles and website administration articles, watch the step–by–step video tutorials or refer to the F.A.Q. section.