Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering quality support in good time is our high priority, so we support each Linux website hosting plan with a 1–hour ticket answer warranty. After you submit a ticket or send us a message, our client help support crew will do all they possible can to offer the most satisfactory remedy for your case and to provide you with information promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any question you could have to do with our services. We now have consultants working constantly to supply help and support every time required. You may use the ticket system or drop an e–mail anytime, or you can pick–up the telephone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while working on your site within the Control Panel, you are able to always just click the Help key and locate your problem in the list of articles that will appear. We have also turned the vast majority of articles into educational videos. The catalogue of video tutorials will show up if you pick the Videos option present in each section.